Blog - Is Microsoft up to its (2-year) old tricks?

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Fiasco is the only word for this. It's 2007, and we're still seeing reports like this about dead Xbox 360s. Considering how recent these events are, it's pretty clear that the only method Microsoft has to update the licensing for your old purchases from a dead console to its replacement is STILL what they did for me in December 2005: issue you Microsoft points that you can use with a new profile (since your old one isn't allowed to purchase the same item twice) so you can redownload all of the items to a new console. And if that 360 dies (which it will someday, though hopefully not as quickly or often as it has for Speaker Ender), you're back at square one.

I just can't believe the Xbox 360 DRM system is so restrictive that, even after two years, it cannot be updated by a support tech to transfer primary ownership of your purchases from a decommissioned unit to a new console ID. Yes, there need to be safeguards and protocols and validation layers and audits to ensure that purchase transfers are not abused.

I can see that my next few weeks are going to be fun, fun, fun - and missing out on the free Oblivion add-on tomorrow will be the least of my worries. My only hope is that they repair my console instead of replace it, though I sure would like an HDMI output and cooler chipset. But I want access to my hundreds of dollars of purchases more.

If Microsoft had fixed this problem, I would have bought a 360 Elite when it came out, all of the Oblivion add-ons (except the cosmetic Horse Armor) and several more Arcade games than I have to date. And I bet I'm not the only one. Fixing this can only lead to more long-term revenue from 360 owners and fewer support headaches on both sides.

-=Gamewatcher

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